Privacy Policy
Last Updated: [Date]
At Zosic.in (“Zosic”, “we”, “us”, or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit or use our website Zosic.in (the “Website”), purchase our products, or otherwise interact with us.
By accessing or using our Website, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website.
1. Information We Collect
We may collect the following types of information when you use our Website:
A. Personal Information
When you create an account, place an order, contact us, or otherwise interact with our Website, we may collect information such as:
Full name
Email address
Phone number
Billing and shipping address
Payment and transaction details
Account login information
Order and purchase history
Information you provide when contacting customer support
B. Automatically Collected Information
When you visit our Website, certain information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Pages visited and products viewed
Date and time of your visit
Referring website or source
Website usage and interaction information
C. Cookies and Similar Technologies
We may use cookies, pixels, and similar technologies to improve your browsing experience, remember your preferences, understand how visitors use our Website, and provide relevant content or advertisements.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the Website.
2. How We Use Your Information
We may use the information we collect to:
Process and fulfill your orders
Deliver products to you
Process payments and refunds
Provide customer support
Communicate with you regarding your orders, account, or inquiries
Create and manage your account
Improve our products, services, and Website
Personalize your shopping experience
Detect and prevent fraud, abuse, and unauthorized activity
Maintain the security of our Website
Comply with applicable laws and legal obligations
Send promotional offers, marketing communications, or updates where permitted by law and in accordance with your preferences
3. Payment Information
Payments made through our Website may be processed by third-party payment service providers. We may not directly store your complete credit/debit card, UPI, or other payment credentials.
Your payment information may be processed by the applicable payment provider in accordance with its own privacy policy and terms.
4. Sharing of Your Information
We do not sell or rent your personal information to third parties.
We may share your information with trusted third parties where reasonably necessary to operate our business, including:
Payment processors and payment service providers
Shipping and logistics partners
Website hosting and technology service providers
Analytics and marketing service providers
Customer support providers
Fraud prevention and security service providers
Professional advisers, where necessary
Government authorities or law enforcement agencies when required by applicable law
These third parties may only use your information for the purposes for which it is provided or as otherwise permitted by applicable law.
5. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information over the internet is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, providing services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal or regulatory requirements.
When your information is no longer required, we may securely delete or anonymize it, subject to applicable laws.
7. Your Rights and Choices
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal requirements
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Raise a concern or complaint regarding our handling of your personal information
To exercise any applicable rights, you may contact us using the details provided in the “Contact Us” section below.
8. Marketing Communications
If you have opted to receive promotional communications from us, we may send you information about new products, offers, discounts, collections, and other updates.
You may unsubscribe from promotional emails by clicking the “unsubscribe” link included in the relevant communication or by contacting us.
Please note that even if you opt out of marketing communications, we may still send you essential transactional or service-related communications, such as order confirmations, shipping updates, payment notifications, or customer service messages.
9. Third-Party Links
Our Website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party website you visit.
10. Children's Privacy
Our Website is not intended for children under the age of 18, and we do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete such information where required by applicable law.
11. International Data Transfers
Depending on the service providers we use, your information may be processed or stored in locations outside your state, country, or jurisdiction.
Where required by applicable law, we will take appropriate measures to ensure that such transfers are conducted in accordance with applicable data protection requirements.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.
Any updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us:
Zosic.in
Email: [support@zosic.in]
Phone: [Phone Number]
Address: [Registered/Business Address]
We will make reasonable efforts to respond to your request within the timeframe required by applicable law.
14. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India, subject to any mandatory rights and protections available to you under applicable law.