Terms & Conditions
Last Updated: [Date]
Welcome to Zosic.in (“Zosic”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your access to and use of the Zosic.in website (the “Website”) and your purchase of products from us.
By accessing, browsing, registering on, or purchasing products through the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.
1. About Zosic.in
Zosic.in is an online e-commerce platform offering clothing, apparel, fashion products, and related products to customers.
We reserve the right to modify, suspend, or discontinue any part of the Website or any product or service offered through it at any time without prior notice, subject to applicable law.
2. Eligibility
By using this Website, you confirm that:
You are legally capable of entering into a binding agreement under applicable law.
The information you provide to us is accurate and complete.
You will use the Website only for lawful purposes.
You will not use the Website in a way that violates these Terms or applicable laws.
If you are under the applicable age of majority, you may use the Website only with the involvement and consent of a parent or legal guardian, where required by law.
3. User Account
Certain features of the Website may require you to create an account.
You are responsible for:
Providing accurate and up-to-date information.
Maintaining the confidentiality of your account credentials.
Keeping your password secure.
All activities carried out through your account.
You must notify us promptly if you believe that your account has been accessed or used without authorization.
We reserve the right to suspend or terminate accounts that contain false information or are used in violation of these Terms.
4. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, sizes, prices, and other information displayed on the Website are accurate.
However:
Actual product colors may vary depending on your device or screen settings.
Minor variations in appearance, texture, measurements, or color may occur.
Product availability may change without notice.
We reserve the right to correct errors or inaccuracies in product information.
We do not guarantee that every product description, image, specification, or other Website content will always be complete, accurate, or error-free.
5. Product Availability
All products displayed on the Website are subject to availability.
Adding a product to your cart does not guarantee that the product will remain available until checkout or payment is completed.
We reserve the right to limit quantities purchased by a customer or cancel an order where necessary, including in cases of stock limitations, pricing errors, suspected fraudulent activity, or other legitimate business reasons.
6. Pricing
All product prices displayed on the Website are subject to change without prior notice.
Where applicable, taxes, shipping charges, delivery fees, or other charges may be displayed separately during checkout.
Although we make reasonable efforts to ensure pricing accuracy, an error may occasionally occur. If a product is listed at an incorrect price due to a technical or human error, we reserve the right to cancel the affected order and provide an appropriate refund where payment has already been made.
7. Orders and Order Acceptance
When you place an order through the Website, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or other communication method. An order confirmation does not necessarily mean that the order has been finally accepted.
We reserve the right to accept, reject, cancel, or limit any order at our discretion, subject to applicable law.
If we cancel an order after payment has been received, the applicable amount paid for the cancelled order will be refunded through the appropriate payment method.
8. Payment
You agree to provide valid and accurate payment information when placing an order.
Payments may be processed through third-party payment gateways or payment service providers. Your use of such payment services may also be subject to their respective terms and policies.
We are not responsible for failures, interruptions, or errors caused by third-party payment service providers, except where liability cannot be excluded under applicable law.
9. Shipping and Delivery
We aim to process and deliver orders within the estimated delivery time displayed on the Website or communicated to you.
Delivery times may vary depending on factors such as:
Delivery location
Product availability
Courier or logistics partner
Weather or natural events
Public holidays
Operational or technical issues
Events beyond our reasonable control
Estimated delivery dates are indicative and are not guaranteed unless expressly stated otherwise.
Once an order has been handed over to the applicable delivery partner, delivery may also be subject to the courier's operational conditions.
10. Returns, Exchanges, and Refunds
Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy, which forms part of these Terms.
Before placing an order, customers should review the applicable Return & Refund Policy for information regarding:
Eligibility for returns
Exchange conditions
Cancellation rules
Refund timelines
Damaged or defective products
Incorrect or missing products
Non-returnable products
We reserve the right to reject a return or exchange that does not meet the applicable policy requirements, subject to your rights under applicable law.
11. Cancellation of Orders
You may request cancellation of an order subject to the cancellation conditions applicable at the time of your request.
Orders that have already been processed, packed, shipped, or handed over to a delivery partner may not be eligible for cancellation.
If an eligible cancellation is accepted after payment has been made, the applicable refund will be processed according to our refund policy.
12. Promotions, Discounts, and Coupons
From time to time, we may offer promotional codes, discounts, sales, or other promotional offers.
Promotional offers may be subject to additional terms, including:
Specific validity periods
Minimum order values
Product or category restrictions
One-time or limited usage
Customer eligibility requirements
Unless otherwise stated, promotional offers cannot be combined with other offers and have no cash value.
We reserve the right to modify or withdraw promotional offers where permitted by law.
13. Intellectual Property
All content available on the Website, including but not limited to:
Logos
Brand names
Product images
Photographs
Graphics
Designs
Text
Website layout
Videos
Icons
Software
Trademarks
is owned by or licensed to Zosic and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit any Website content without our prior written permission.
14. Prohibited Uses
You agree not to:
Use the Website for any unlawful purpose.
Attempt to gain unauthorized access to the Website or its systems.
Interfere with the operation or security of the Website.
Use automated systems, bots, crawlers, or scraping tools without our permission.
Copy or reproduce Website content for commercial purposes.
Upload malicious code, viruses, or harmful software.
Impersonate another person or entity.
Provide false or misleading information.
Use the Website to commit fraud or facilitate fraudulent transactions.
Attempt to circumvent any security or access-control measures.
We reserve the right to suspend or restrict access to users who violate these Terms.
15. User Reviews and Content
If you submit reviews, comments, photographs, feedback, or other content to the Website or through our communication channels, you agree that the content:
Is accurate to the best of your knowledge.
Does not violate any applicable law.
Does not infringe the rights of any third party.
Does not contain offensive, abusive, defamatory, or unlawful material.
Does not contain malicious software or harmful content.
By submitting content, you grant Zosic a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, and distribute that content for legitimate business and promotional purposes, subject to applicable law.
We reserve the right to remove content that violates these Terms or applicable law.
16. Third-Party Services and Links
The Website may contain links to or integrations with third-party websites, payment providers, delivery services, social media platforms, or other services.
We do not control third-party websites or services and are not responsible for their content, availability, policies, or practices.
Your use of third-party services may be governed by the terms and policies of those third parties.
17. Disclaimer
To the maximum extent permitted by applicable law, the Website and its content are provided on an “as available” and “as is” basis.
We do not guarantee that:
The Website will always be available or uninterrupted.
The Website will be completely free from errors.
All information will always be accurate or current.
The Website will be free from viruses or other harmful components.
Nothing in these Terms excludes or limits any warranty, right, or protection that cannot legally be excluded or limited under applicable law.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Zosic shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website or purchase of products.
This limitation does not apply to liability that cannot legally be excluded or limited under applicable law.
19. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Zosic, its owners, employees, representatives, service providers, and affiliates from claims, losses, liabilities, damages, costs, and expenses arising out of:
Your violation of these Terms.
Your misuse of the Website.
Your violation of applicable laws.
Your infringement of the rights of any third party.
Information or content submitted by you.
20. Force Majeure
We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, fires, floods, epidemics, pandemics, war, strikes, government actions, transportation disruptions, internet or telecommunications failures, technical failures, or other similar events.
21. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
By using the Website, you acknowledge that you have read and understood our Privacy Policy.
22. Changes to These Terms
We may update or modify these Terms from time to time.
Any revised Terms will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
23. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes arising out of or relating to these Terms or your use of the Website shall be subject to the jurisdiction of the competent courts at [City, State, India].
24. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the minimum extent necessary, while the remaining provisions shall continue to remain in full force and effect.
25. Entire Agreement
These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Zosic regarding your use of the Website and purchase of products.
26. Contact Us
If you have any questions regarding these Terms & Conditions, you may contact us at:
Zosic.in
Email: [support@zosic.in]
Phone: [Phone Number]
Address: [Registered/Business Address]